About Us

About Us

Introducing The Administration Team

Your customer’s expectations are higher, and their patience levels lower, than they’ve ever been before. It’s said that 7 out of 10 people will just not bother to leave a voicemail message, so if you’re not always available to immediately answer your calls then you may never know how much business you have missed.

The Administration Team was founded in 2017 to provide a dedicated call handling and customer service provision for all types of business. We follow our key values daily to ensure we provide the best service possible.

Professionalism

Professional customer service is essential today, more than ever.

Customers love to leave online reviews of companies. Poor customer service may lead to a negative online review which will then be visible to all your potential customers.

WE OFFER THE HIGHEST LEVELS OF PROFESSIONALISM WHEN DEALING WITH ALL CUSTOMERS.

Efficiency

Good customer service is crisp and efficient without the customer feeling rushed.

Our staff are trained to answer customers’ questions concisely, and to move them smoothly through to the desired outcome of the conversation.

OUR STAFF WORK SENSIBLY AROUND PHONE CALL SCRIPTS WITHOUT RUSHING THE CLIENT.

Security

Customers need to know their personal data and infor-mation are kept securely

We pride ourselves on our systems which put the security of customer data at the forefront of what we do. We never share data with any third party organisation.

OUR DATA HANDLING IS SECURE AND IN COMPLIANCE WITH CURRENT INDUSTRY PRACTICES.

We'd Love To Work With You Too

Get In Touch

Please do get in touch with any questions you may have about our services

8 St Johns Street,
Chester,
Cheshire.
CH1 1DA

0330 124 6882

Send Us A Message

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