Call Handling
& Customer
Support
Services

Taking Care Of Your Customers

– As If They’re Our Own

Many businesses don’t have the expertise, budget or volume of calls to run a dedicated call handling operation in-house. But exceptional and professional customer service is essential for any business which wants to thrive and grow.

The Administration Team offers call handling and customer support services for all types of business. We hand-pick each member of our team for their professionalism, patience and natural ability to make customers feel truly valued. And of course their ability to close sales.

If you want to outsource your call handling, look no further than The Administration Team. You can be confident that our professional and efficient approach will keep your customers happy and accelerate your business growth.

Supporting Your Business

These days good customer service is essential at every point of contact. From that initial enquiry, to nurturing a relationship that will hopefully last for many years to come.

Whether your business is not yet at the point of being able to take on in-house Customer Service and Business Support personnel, or you simply prefer the flexibility of outsourcing this critical role, then The Administration Team can help.

Call Handling

If you’re too busy working in your business to always answer your phone straight away, we can take your calls and then forward on your prospect / customer’s details for you to follow up with later on.

Customer Service

Going beyond a simple receptionist role, we can also field any pre-sale questions that your prospects may have about your service – and even resolve any queries or issues from your existing customers too.

Business Support

For smaller SME’s, or ‘lean’ businesses, we can also offer more collaborative support in helping to take a telephone sales enquiry through to closing, and also in follow up calls to prospects & customers.

Contact The Administration Team today to see how we can help your business

Some Businesses We Work With

We'd Love To Work With You Too

Get In Touch

Please do get in touch with any questions you may have about our services

8 St Johns Street,
Chester,
Cheshire.
CH1 1DA

0330 124 6882

Send Us A Message

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